Many Point of Sale software developers target unskilled users, and generate a large part of their revenue from their support services. Consequently the restrict access to information in an effort to lock in their customers and force them to use their services.
We have a different business model, which targets more informed users with reasonable levels of in house skill as well as dealers and professionals that provide services to unskilled users. With this in mind, we have set out to empower our clients by providing extensive technical resource online so that users and resellers can resolve things for themselves and minimise the even eliminate the need for paid support.
Free Help Details support options available at zero cost. People making use of these resources rarely if ever need to make use of our paid support services.
Charged Support
Details our fee for service support options, and the alternatives.
Uncharged Enhancements
Describes how you can have extra features you want added to the software at no cost.
Subsidised Services
Describes how you can have software enhancements made to the software where we subsidise the cost of those enhancements.
Custom Services
Introduces our custom programming services where we can make enhancements especially to suit your requirements
which are built upon our established systems.
Bug Reporting
Covers the steps to take if you believe you have discovered a bug.
