Each line in Order Manager represents One Location or Table. There can be any number of locations. The columns shown in Order Manager and the information displayed in those columns is a follows:-
Location
This is the location number or Table number for the customers. This can be any alphanumeric code devised by the establishment.
Start Time
Is the time when the first order was placed for this location, or the time at which the sale started. This is automatically calculated by the system when the first
order is received by SELLmatix Control for a location where there are no existing sales.
Notes
This is comment that can be added at the point of sale and appears on orders printed in the kitchen etc. This could be useful if, for example a restaurant
critic was present so as to ensure that the dishes received special attention.
Total
This shows the total spent and remaining unpaid for that location. If guests were leaving, you can tell at a glance if the bill has been paid, because nothing should show for that location
once the sale has been retrieved by a POS terminal and payment processed. It can also alert management if there is an unusually large or small amount being ordered.
There is no need for the operator to do anything in Order Manager. Entries are automatically updated when they are received from the POS terminals, and removed from Order Manager when the account is retrieved by a POS terminal so that the account can be paid.
Order Manager must however be running in order for orders to be printed on the various order printers located in the Kitchen, bar and so forth.
In order for Order Manager to work, Connection Manager must also be running.
